FAQs
Have questions? We've got answers! At Cool Point, we aim to make your experience smooth and hassle-free. Whether you need help with repairs, buying or selling appliances, or understanding our services.
We repair all kinds of Split ACs, Window ACs, Refrigerators, and Water Dispensers.
Yes, we provide doorstep repair services for your convenience.
Absolutely! We buy used Split ACs, Window ACs, Refrigerators, and Water Dispensers in working or repairable condition.
We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay through our secure checkout powered by WooCommerce.
Orders can be changed or canceled within 6 hours of placement. After that, we begin preparing your shipment and changes may no longer be possible.
Yes. If your order arrives damaged, spoiled, or incorrect, contact us within 24 hours of delivery with photos and your order number. We’ll arrange a refund, store credit, or replacement.
No, you can checkout as a guest. However, creating an account allows you to track orders, manage your wishlist, and enjoy a faster checkout next time.
We deal in both new and quality-checked refurbished Split ACs, Window ACs, Refrigerators, and Water Dispensers.
You can call us directly or use the contact form on our website to book a repair, sale, or purchase service.
It depends on where you live! For us in South Florida, exotic fruits are simply lesser-known tropical fruits. Common tropical fruits like bananas, pineapples, limes, papayas, mangoes, and oranges grow in tropical climates and are well-known. Exotic fruits, however, also grow in tropical climates but are not as familiar, such as soursop, lychees, mangosteens, mameys, dragon fruits, breadfruit, guavas, and passion fruit. These fruits are considered exotic due to their limited availability and demand in the United States.