Privacy Policy
At Cool Point, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website or services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
Personal Information:
Name
Email address
Phone number
Address
Any information you submit via contact or service request forms
Automatically Collected Information:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring website
2. How We Use Your Information
We use the collected information to:
Respond to your service inquiries or requests
Provide and improve our services
Process sales, purchases, or repairs
Send updates, promotions, or service notifications (only if you opt in)
Enhance website performance and user experience
Comply with legal obligations and prevent fraudulent activity
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
Trusted third-party vendors who help us operate the website or provide services, under confidentiality agreements
Law enforcement or government agencies if required by law
4. Data Security
We implement appropriate technical and organizational measures to secure your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience, track usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
6. Your Rights
If you are a user in Pakistan, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent where applicable
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to review this page regularly.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please reach out:
Cool Point
📍 Shop # 3 , Plot no 37 C , Street 24 B Touheed Commercial Area Phase V , DHA Karachi
📞 +92-333-2373530
🌐 www.coolpoint.pk